Praetorian Phone Terms of Sale
These terms apply when you buy a Praetorian Phone from PraetorianX Solutions (“we”, “us”). Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded.
1. What you’re buying
A new Google Pixel 10 Pro with PraetorianOS installed, configured and tested by us, supplied with a Faraday sleeve. A global travel eSIM is available as an optional extra. The exact package, quantity and total price are confirmed in writing in your order confirmation.
2. Price and payment
The price is $4,200 AUD per phone, plus $500 AUD per phone for the optional global travel eSIM, unless your order confirmation states otherwise. Payment terms are set out in your order confirmation. We begin setting up your phone once payment is received.
3. Delivery and handover
We will give you an estimated delivery or collection date when we confirm your order. Phones are handed over or delivered in person or by tracked, signature-on-delivery service, and include a walkthrough of the privacy features.
4. Your rights under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
5. Faults and returns
If you believe your phone has a fault, contact us as soon as possible on 0467 697 148 or intelligence@praetorianx.au. We will work with you to diagnose it and arrange a repair, replacement or refund in line with the ACL. We do not offer refunds for change of mind once a phone has been set up for you, but this does not affect your ACL rights.
6. Warranty and manufacturer support
The phone hardware is manufactured by Google. Installing a different operating system may affect the support available directly from the manufacturer, so please contact us first for any hardware issue and we will manage it with you. Your ACL rights apply regardless.
7. Software updates
We will tell you in your order confirmation how PraetorianOS updates are provided and for how long. Keeping the phone updated is important for its security.
8. Using the phone responsibly
The Praetorian Phone is designed to protect your privacy. You are responsible for using it lawfully, including when travelling overseas, where local laws on encryption and device searches may differ.
9. Privacy
We handle your personal information in line with our Privacy Policy. We do not keep copies of the data on your phone.
10. Contact
PraetorianX Solutions · South West, Western Australia · 0467 697 148 · intelligence@praetorianx.au